This Privacy Policy applies to the and the Diginerve Android and iOS mobile apps [“Diginerve”]



Diginerve recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on Diginerve. This Privacy Policy applies to current and former visitors to our website and mobile apps. By visiting and/or using Diginerve, you agree to this Privacy Policy. is a property of Jaypee Brothers Medical Publishers Pvt. Ltd Private Limited, an Indian Company registered under the Companies Act, 2013 having its corporate office at 4838/24, Ansari Road, Daryaganj, New Delhi – 110 002, India.



Information we collect

Contact information. We might collect your Name, Email ID, Mobile number, Phone number, Residential address, details of the Institute you are studying at IP address.

Payment and billing information. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner.

Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to Diginerve.

Demographic information. We may collect demographic information about you, or any other information provided by your during the use of Diginerve. We might collect this as a part of a survey also.

Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.


We collect information in different ways.

We collect information directly from you. We collect information directly from you when you use Diginerve. We also collect information if you post a comment on our websites or ask us a question.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies, web beacons and such other tools for collecting information about your usage of our website.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. Amongst other things, this could include your name and email address.


Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your registration for product or contest.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.

We use information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase.

We use information as otherwise permitted by law.


Sharing of information with third-parties

We may share information with third parties who perform services on our behalf. We share information with technology vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We may share information with our business marketing team and partners. Our marketing team and marketing vendors use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We may share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy.


Use of Diginerve by minor

As stated in our Terms and Conditions, to register on Diginerve you must meet the ‘Age Requirements’ (as defined in our Terms and Conditions). If you are a minor/ child i.e., an individual who does not meet the Age Requirements, then you may not register on Diginerve, and only your parent/ legal guardian can register on Diginerve on your behalf, agree to all Diginerve terms and enable access to you under their guidance and supervision.

While some of our Services may require collection of a child’s personal information, we do not knowingly collect such personal information from a child and assume that information has been provided with the consent of the parent/ legal guardian. If you are a parent/ legal guardian and you are aware that your child has provided us with any personal information without your consent, please contact us at If we become aware that we have collected personal information from a child in the absence of consent of the parent/ legal guardian, we will take steps to remove such information from our servers.


Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.


Third party sites

If you click on one of the links to third party websites, you may be taken to our other websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.


Grievance Officer

In accordance with and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Ankur Jain

Address: 4838/24, Ansari Road, Daryaganj, New Delhi – 110 002, India


If you have any questions about this Policy or other privacy concerns, you can also email us at


Updates to this policy

This Privacy Policy was last updated on 04.10.2023. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.



If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India and applicable jurisdiction according to the courts at New Delhi.